CREDIT CONTROL

However great your business is, you won’t succeed if you don’t get paid.

That’s why we focus on proactive management of your accounts receivable — helping you stay on top of unpaid invoices before they become overdue problems.

Monthly statements – We can issue statements to your customers on your behalf.
Polite but firm reminders – We’ll contact late payers professionally, maintaining your good customer relationships while encouraging prompt payment.
Consistent follow‑up – Our steady, professional persistence helps train your customers to pay on time in future.

Credit control is simply the process of monitoring and managing what you’re owed. By keeping track of outstanding invoices and stepping in early when payments are delayed, we help improve your cash flow and protect your business from unnecessary financial strain.

5 Point Credit Control Checklist

Set clear payment terms and include them on all invoices.

  1. Invoice promptly and make sure details (PO numbers, bank info) are correct.

  2. Send monthly statements and track overdue invoices.

  3. Chase politely but consistently – reminders, then calls if needed.

  4. Escalate when necessary – final reminders, letters before action.

  5. Review customers regularly – adjust terms for chronic late payers.

  6. Reconcile accounts often so nothing slips through the cracks.

Our Monthly Credit Control Process

MONTHLY

We send monthly statements to your customers until the debt is cleared

30 - 60 DAYS

We issue polite reminders as soon as invoices become overdue.

60 + DAYS

We follow up personally — by email or phone — to encourage prompt payment.